Sports supplies. Mainly for school children. Also uniforms
Sadly a very poor experience. Had to chase our order, took 5 minutes to realise they were looking in the wrong folder had to repeat myself constantly (Might be worth writing down details when you take a call). Assured it would be sent but never arrived. Took the day off work as my child was getting distressed about not having the uniform. Drove to Bridgnorth 2 days before school starts to find out where the uniform was as their phones have been engaged for the past 3 days. Arrived to be told that the order was out for delivery...should arrive today. Was asked why I hadn't called which is frustrating when you have tried many times and it was always engaged. We ordered at the start of August in a very timely fashion. Unprofessional and incompetent with no customer service nor thought for the stress they are putting on children or parents. Still working in a very old fashioned way which is terribly inefficient.I genuinely hope no one else has this kind of service....they have been in business a while so I suppose it is seen as if it ain't broke don't fix it. It broke this time and we the customer suffered.
Very helpful,best place for school uniform
Placed my order monday morning and they were ready that afternoon..such a lovely lady in the shop..made a saving by using Bristow will be using them again when need more school jumpers...not far to go from ludlow..
OK, so they're not the fastest, but they are well informed, very helpful, and they sell good quality kit. Personally, I'd take their friendly, if ever so slightly shambolic ( Q. "Will you ring me when it arrives?" A. "Probably not to be honest!") customer service over some ruthlessly efficient and soulless national chain-store any day!
Bristow Club & School Supplies is a UK Store based in Bridgnorth, West Midlands. Bristow Club & School Supplies is located at 157 Victoria Rd, Bridgnorth WV16 4LL, UK.
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