I am not one for leaving feedback especially if it is negative. My wife is diabetic and every two months she orders her repeat prescription online (as advised by the Dr's and Murrays to save admin etc) and every time I go in to collect they never have any record of it. If the system doesn't work don't force people to use it. Unfortunately it becomes an increasingly frustrating experience every time I have to collect from them, then all of a sudden after 10 minutes of standing at the counter arguing the toss with them they miraculously find it. The service here could send a man around the bend and then best of all you get no apology for the complete incompetence that you have just received. A 1 star review is too generous.
Helpful and competent. Always willing to listen and give information. Very busy but they usually stay on top of things.
Incompetent
Bottom line- incapable of dealing with repeat prescriptions ordered by the online system from the doctor's surgery in the same building! Short story- unreliable in the extreme, suggest you go elsewhere, we now have!Long story: repeat prescription for modified formula for my cow's milk intolerant daughter on repeat prescription, last straw was today- failed to order for the 5th time (non consecutive but in the 3 months or so we have been getting it through them), they stated that we had not ordered since 8.5 and yet we have a receipt of the prescription order for 13.5???? When we checked yesterday (4th time they failed to order) told prescription was there but hadn't been ordered but would be for today. Has now disappeared off their system overnight!
Bridgnorth, Northgate – Murrays Pharmacy is a UK Pharmacy based in Bridgnorth, West Midlands. Bridgnorth, Northgate – Murrays Pharmacy is located at Northgate Medical Centre, Northgate, Bridgnorth WV16 4EN, UK.
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